I collect personal information in the following ways:

When you place an order:

• Name and billing/shipping address

• Email address

• Payment information (processed securely by Squarespace/Stripe — I do not store your full card details)

• Order details and purchase history

When you sign up for my newsletter:

• Email address

• First name (if provided)

When you browse the website:

• Browser type, device type, and general location (via website analytics)

• Pages visited, referring URLs, and session duration

• Cookies (see Section 6)

When you contact me directly:

• Your name, email address, and any information you choose to share in your message

I use the information collected to:

• Process and fulfill your orders, including sending order confirmations and shipping notifications

• Respond to your questions or customer service requests

• Send you my email newsletter, seasonal updates, and product announcements, if you have subscribed

• Improve the website experience through analytics

• Comply with legal obligations (e.g., tax records)

I will never use your information to contact you for marketing purposes unless you have opted in to my newsletter.

I do not sell, rent, or trade your personal information. I may share it only in these limited circumstances:

• Service providers: Third party platforms that help me run my business, including Squarespace (website and e-commerce), Kit/ConvertKit (email marketing), Stripe (payment processing), and shipping carriers. These providers are bound by their own privacy policies and are only permitted to use your data to provide services on my behalf.

• Legal compliance: If required by law, subpoena, or government request, I may disclose information as legally required.

• Business transfers: If Moss Covered Labyrinth is ever sold or transferred, your data may be part of that transfer. I would notify you before your information becomes subject to a different privacy policy.

If you subscribe to my newsletter, your email address and name are stored in Kit (formerly ConvertKit). I use this information only to send you newsletters, seasonal editorials, and announcements about new work and shop updates.

Unsubscribing: Every email I send includes an unsubscribe link. You can opt out at any time, and I will honor your request promptly (within 10 business days, per U.S. law). You will not be charged or asked to provide additional information to unsubscribe.

Unsubscribing from the newsletter does not affect transactional emails related to an order you've placed.

Kit's privacy practices are governed by their own policy, available at kit.com/privacy.

This website uses cookies, small files stored on your device, to help the site function and to understand how visitors use it. Squarespace, the platform this site is built on, uses cookies for essential site operations and analytics.

Analytics data is aggregated and does not personally identify you. It helps me understand things like which pages are most visited and how people find the shop.

Most browsers allow you to control or disable cookies in their settings. Note that disabling cookies may affect how some parts of the site function.

I retain order information as long as necessary for business, tax, and legal purposes. Newsletter subscriber data is retained until you unsubscribe. If you would like your data deleted sooner, you can contact me directly.

Regardless of where you are located, I'm happy to:

• Tell you what personal information I hold about you

• Correct inaccurate information

• Delete your information (subject to any legal obligations I have to retain records)

• Stop sending you marketing communications

To make any of these requests, please contact me at mosscoveredlabyrinth@gmail.com. I will respond within 30 days.

This website is not directed at children under 13. I do not knowingly collect personal information from children. If you believe a child has provided me with personal information, please contact me and I will delete it promptly.

I take reasonable precautions to protect your personal information. Payment processing is handled through Squarespace and Stripe, which use industry standard encryption. However, no method of transmission over the internet is 100% secure, and I cannot guarantee absolute security.

I may update this Privacy Policy from time to time as my business or legal requirements change. When I do, I will update the "Last Updated" date at the top of this page. If changes are significant, I will notify newsletter subscribers. Continued use of the website after changes constitutes your acceptance of the updated policy.